Examination of policy and regulation relating to voice over internet protocol (VOIP) services

Voice over Internet Protocol (VOIP) services offer consumers a number of benefits, including greater functionality, nomadicity (the ability to use the service in different locations) and, depending on their circumstances, cost savings.

A report outlining a policy and regulatory framework for VOIP services was prepared by the Department in 2005, in consultation with the Australian Communications and Media Authority (ACMA) and the Australian Competition and Consumer Commission (ACCC).

PDFExamination of policy and regulation relating to voice over internet protocol (VOIP) services (PDF, 467.9 KB)

The report is available here in RTF format:

RTF fileExecutive summary (RTF, 220.8 KB)

  1. RTF fileIntroduction (RTF, 40.6 KB)
  2. RTF fileVOIP and circuit-switched voice services key features (RTF, 2.1 MB)
  3. RTF fileVOIP under the current policy and regulatory framework (RTF, 52.9 KB)
  4. RTF fileThe future policy and regulatory approach to VOIP (RTF, 1.2 MB)
  5. RTF fileNext steps (RTF, 77.6 KB)
  6. RTF fileAppendices (RTF, 110.6 KB)

Further information about ACMAs implementation of the recommendations from the 2005 Report can be found on the This link sends you off DBCDE's website ACMA website. 

 
 
 
 
Document ID: 84751 | Last modified: 7 October 2011, 3:31pm