Broadband for consumers

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Broadband is a term used to describe high-speed, 'always-on' access to the internet. Broadband means you can view websites more quickly, it enhances online shopping and banking and it allows you to view, download and share large files such as photos, music and video. Broadband also enables access to new communication services delivered by voice over internet protocol (VOIP) and to videoconferencing. The always-on nature of broadband puts information, goods and services at your fingertips.

The information in this section will help you decide which broadband service best suits your needs, and put you in touch with available services in your area.

Getting started with broadband

1. What type of broadband service should I get?
2. I have a problem with my broadband service.