Examination of policy and regulation relating to voice over internet protocol (VOIP) services

Voice over Internet Protocol (VOIP) services offer consumers a number of benefits, including greater functionality, nomadicity (the ability to use the service in different locations) and, depending on their circumstances, cost savings.

A report outlining a policy and regulatory framework for VOIP services was prepared by the Department in 2005, in consultation with the Australian Communications and Media Authority (ACMA) and the Australian Competition and Consumer Commission (ACCC).

Examination of policy and regulation relating to voice over internet protocol (VOIP) services (File size: 468Kb)

The report is available here in RTF format:

Executive summary (File type: RTF, File size: 221Kb)

1. Introduction (File type: RTF, File size: 41kb)
2. VOIP and circuit-switched voice services – key features (File type: RTF, File size: 2.1Mb)
3. VOIP under the current policy and regulatory framework (File type: RTF, File size: 53kb)
4. The future policy and regulatory approach to VOIP (File type: RTF, File size: 1.2Mb)
5. Next steps (File type: RTF, File size: 78Kb)
6. Appendices (File type: RTF, File size: 111Kb)

Further information about ACMA’s implementation of the recommendations from the 2005 Report can be found on the ACMA website. 

• Document ID: 84751 |
• Last modified: 20 June 2008, 3:27pm