This is a report of a study of the use of information and communication technologies (ICT) in ‘non-ICT’ manufacturing companies.
The study was based on a series of profiles of companies across the manufacturing sector, together with research material and knowledge provided by the study team.
I would like to thank the managers in companies that gave time for interviews and the subsequent validation of the interview notes that formed the basis of the profiles.
I would also like to thank my colleagues and members of the study team who assisted in this project – Jock Rowland for undertaking many of the interviews and writing up profiles, Dr Mark Matthews for editorial advice and contributions, and Anne Howard for arranging interviews and schedules, assisting with research, proof reading and final production.
Nathan Brumby from Software Engineering Australia (National) Limited and Dr Tony Strasser, from Sinclair Knight Merz reviewed the document and made important and useful suggestions.
Project management staff in the Department of Communications, Information Technology and the Arts were particularly helpful, and patient, in providing guidance and feedback during the course of the study. I would like to thank particularly Dr Janet Pagan, Ralph Curnow and Julie Martinsen from the Department.
Responsibility for the content of the study, remains, however, with the study team.