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The Manager
Spam and Do Not Call Section
Networks Operation and Spectrum Branch
Telecommunications, Network Regulation and Australia Post Division
Telephone: 02 6271 1000

The Do Not Call Register was set up in response to increasing levels of community concern about the growth in unsolicited telemarketing calls. The Register is intended to regulate and minimise the number of unsolicited calls made to Australian numbers regardless of whether they originate from overseas or within Australia.

Submissions to the Do Not Call Register discussion paper Eligibility requirements for registration on the Do Not Call register have now closed. Public submissions will be posted on the Department website in due course.

Register your phone number on the Do Not Call Register

Introduction

In response to concerns about the increasing levels of telemarketing calls a national Do Not Call Register was established. The Do Not Call Register Act 2006 and the Do Not Call Register (Consequential Amendments) Act 2006 were passed by Parliament on 22 June 2006.

The Do Not Call Register commenced on 31 May 2007.

The Australian Communications and Media Authority (ACMA) is responsible for overseeing and enforcing the Do Not Call Register.

Establishment

The Australian Communications and Media Authority (ACMA) has established the national Do Not Call Register. You can now register eligible phone numbers on the Do Not Call Register website

In accordance with the requirements of the legislation ACMA has established Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard 2007 (the Industry Standard) to govern telemarketing and research calls. The Industry Standard will cover such matters as permitted calling hours, minimum information requirements and termination of calls.

See further information on how the Do Not Call Register operates on the ACMA website.

Do Not Call Register Regulations 2006

The Do Not Call Register Regulations 2006 were made on 13 December 2006. The Regulations specify that certain types of customer service calls are not telemarketing calls and therefore not subject to the requirements of the Act. The Regulations also provide that persons who have provided a telephone number to an individual or an organisation in certain circumstances are a nominee for the purposes of providing consent under the Act.

• Document ID: 35056 |
• Last modified: 17 November 2008, 9:35pm