A carrier licence condition obliging Telstra to maintain an ongoing local presence in regional, rural and remote areas of Australia was imposed in August 2005.
Links to information regarding fixed telephone services in Australia.
Find information about the Do Not Call Register that was launched in May 2007. This is a direct response to community concerns about unsolicited telemarketing calls.
Links to the 2005 report on the framework for emerging Voice over Internet Protocol (VOIP) services and the benefits it offers consumers.
Find information on the Department's specific policy responsibilities under the Telecommunications Act 1997.