Emerging voice services

As broadband access technologies become increasingly available and widely adopted, a range of voice, data and multimedia services will be enabled over a single broadband connection.

Voice over Internet Protocol (VOIP)

Voice over Internet Protocol (VOIP) services offer consumers a number of benefits, including greater functionality, nomadicity (the ability to use the service in different locations) and, depending on their circumstances, cost savings.

A report outlining a policy and regulatory framework for VOIP services was prepared by the Department in 2005, in consultation with the Australian Communications and Media Authority (ACMA) and the Australian Competition and Consumer Commission (ACCC). The Report 'Examination  of policy and regulation relating to voice over internet protocol (VOIP) services' can be accessed from the Publications and reports section of the Department's website.

Further information about ACMA’s implementation of the recommendations from the 2005 Report can be found on the ACMA website.

• Document ID: 16848 |
• Last modified: 20 June 2008, 6:35pm