Manager, E-Security
GPO Box 2154
CANBERRA ACT 2601

Telephone: 02 6271 1322
Email: spyware@dbcde.gov.au

Spyware has emerged as a concern for the privacy and security of consumers and businesses in the online environment. Spyware is software that is installed on a computing device and takes information from it without the consent or knowledge of the user and gives that information to a third party.

When spyware is running on a computer it is possible for the data stored and activity on that computer to be captured or viewed by a third party. Spyware can be used to steal financial information to commit fraud, access sensitive information to undertake industrial espionage and take personal information to commit identity theft.

Typically, spyware is downloaded without the knowledge or consent of the user. It may get onto the computer in a number ways, such as through web browsing, being bundled with other software or being attached to an email.

Having an understanding about the nature of spyware and maintaining security software on your computer provide the best means to manage the threat of spyware and prevent it from causing harm in the first place. The use of firewalls and anti-virus products coupled with emerging anti-spyware tools provide a first line of defence.

Taking care of spyware
A brochure was published to assist Australians to protect themselves against spyware.The brochure provides information about what spyware is and tips for identifying, removing and preventing it from being installed on your computer. It is supported by the Internet Industry Association's (IIA) national anti-spyware campaign at www.security.iia.net.au, where you will find more detailed information and anti-spyware software that is available to use for a free trial period.

Online copies of Taking care of spyware (File size: 814Kb) can be obtained here. You can obtain a hard copy of this brochure by ringing (02) 6271 1322 or sending an email to spyware@dbcde.gov.au

Spyware discussion paper (File size: 244Kb)
In May 2005, a public discussion paper on spyware was released. The discussion paper was developed in consultation with industry and consumer groups and sought feedback to assist in developing a practical response to spyware. The spyware consultation process also involved public workshops that were held during May and June 2005 in each capital city.

Outcome of legislative review (File size: 84Kb)
The outcome of a legislative review of existing Australian laws and their coverage of malicious uses of spyware has been released.

Other helpful information

www.staysmartonline.gov.au

This website offers practical advice and tips on e-security for home users, small businesses and families. Take a look at the site, try the quizzes, sign up for the free update service and get to know the practical steps you can take to stay smart online.

Useful security tips–Internet Security Essentials (File size: 1.4Mb)
The Internet Security Essentials is a package of tips and hints to assist both businesses and consumers operate more securely online. The package includes the top ten tips on security and a variety of other information including how to set up a firewall and how to stop the influx of spam e-mails.

Phishing–don't take the bait
‘Phishing' is a technique used to obtain personal information by using fraudulent email messages that appear to come from legitimate business, most commonly banks. These authentic-looking messages are designed to lure recipients into divulging personal and financial information. The Phishing–don't take the bait brochure contains information about this type of online fraud and provides tips on how to avoid being caught out by it.

• Document ID: 24935 |
• Last modified: 6 May 2008, 11:16am