| Ombudsman: an official appointed to investigate
individuals' complaints.
Deirdre
O'Donnell is the Telecommunications Industry Ombudsman.
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Who
we are
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The
Telecommunications Industry Ombudsman is a free and
independent alternative dispute resolution scheme
for small business and residential consumers in Australia
with unresolved complaints about their telephone or
internet services. |
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The
TIO's connect.resolve campaign
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Complaints
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Important
question: have you tried to resolve your complaint directly
with your provider? Please do this before you contact
us.
Make a complaint
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Quick links
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News
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