Skip to main navigation Skip to content Skip to footer links
 

Telephone services

Resources for users of fixed line telephone services—including information for people with special needs and to assist consumers in managing calls as well details of carrier licences and emerging technologies.

  • Access for people with disabilities

    Information on a range of industry obligations and consumer protections that provide people with a disability with access to the standard telephone service.

  • Information for people with special needs

    Support for people with needs that result from a disability, or manage a life-threatening medical condition on a low income, or live in rural and remote areas including remote Indigenous communities.

  • Fixed telephone services

    Links to Australian Government policies, regulations, publications and statistics regarding fixed telephone services in Australia.

  • Do Not Call Register

    Find information about the Do Not Call Register that was launched in May 2007. This is a direct response to community concerns about unsolicited telemarketing calls.

  • Emerging voice services

    Information on action by the Australian Government on the policy and regulatory framework relating to Voice over Internet Protocol (VOIP) services.

  • Unexpected high bills

    Information on action by the Australian Government and the telecommunications industry to ensure telecommunications providers adhere to a code of practice regarding credit management.

  • Telephone sex services legislation

    Information on measures to address community concerns about telephone sex services.

  • Document ID: 48710 |
  • Last modified: 4 February 2008, 12:04pm