Information on a range of industry obligations and consumer protections that provide people with a disability with access to the standard telephone service.
Support for people with needs that result from a disability, or manage a life-threatening medical condition on a low income, or live in rural and remote areas including remote Indigenous communities.
Links to Australian Government policies, regulations, publications and statistics regarding fixed telephone services in Australia.
Find information about the Do Not Call Register that was launched in May 2007. This is a direct response to community concerns about unsolicited telemarketing calls.
Information on action by the Australian Government on the policy and regulatory framework relating to Voice over Internet Protocol (VOIP) services.
Information on action by the Australian Government and the telecommunications industry to ensure telecommunications providers adhere to a code of practice regarding credit management.
Information on measures to address community concerns about telephone sex services.