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Access to equipment

Equipment designed to meet the needs of people with disabilities is available from Telstra and Optus. Equipment is also available privately. Details are available by contacting the This link sends you off DCITA's websiteNational Relay Service (NRS).

Telstra

Telstra, as the Universal Service Provider, provides equipment through its Disability Equipment Program. It is the primary source of rental equipment for people with a hearing or speech disability and is fully funded by Telstra. The rental charge is the same for that of standard, non-disability equipment.

The types of equipment that are available to allow people with disabilities to access a Standard Telephone Service include Teletypewriters (TTYs), modems, braille TTYs, volume control phones and voice-aid equipment. A catalogue of products and services for older people and people with a disability can be found at This link sends you off DCITA's websiteTelstra's disability catalogue.

Further information can be obtained from Telstra's Disability Enquiry Hotline on 1800 068 424 (voice) or 1800 808 981 (TTY) or by emailing DisabilityEnquiryHotline@team.telstra.com

Telstra Teletypewriter (TTY) Payphones

Telstra's Teletypewriter (TTY) Payphones enable people who are deaf or have a communication impairment to stay in touch when out and about.

About 200 Telstra Payphones have now been modified to include a teletypewriter facility.

Further information on TTY Payphones and their locations is available on This link sends you off DCITA's websiteTelstra's website or by phoning the payphone enquiry line on FREECALL(TM) 18 02244* (voice) or FREECALL(TM) 1800 808 981* (TTY).

Optus

Optus has a Disability Equipment Program and supplies TTY machines to eligible customers in Optus cabled areas in Sydney, Brisbane and Melbourne.

Further information can be obtained from Optus on 1300 301 937 (voice) or 1800 500 002 (TTY).

Other

Equipment can also be purchased privately.

For information about suppliers and types of equipment available, contact the NRS Helpdesk on 1800 555 660 (voice), 1800 555 630 (TTY), 1800 555 690 (fax) or visit This link sends you off DCITA's websitehttp://www.relayservice.com.au/equipment/.

 

  • Document ID: 3532 |
  • Last modified: 4 September 2008, 8:26am