Publications and statistics relevant to fixed telephone services

This page provides current and historical publications and statistics relating to fixed telephone services.

Publications

• Australian Telecommunications 2002 - An overview of Australian telecommunications strategies, services and initiatives (File size: 572Kb)
• A Users' Guide to Australian Telecommunications 2002 - A brief guide on telecommunications services and initiatives (File size: 229Kb)
• A Users' Guide to Australian Telecommunications 2002 - A brief guide on telecommunications services and initiatives (File size: 1.4Mb)
• Review of Telstra’s Priority Assistance Service (Australian Communications and Media Authority)
• 2004 Universal Service Obligation and Customer Service Guarantee Review (Department of Communications, Information Technology and the Arts)
• Payphone Policy Review (Australian Communications and Media Authority)
• Telecommunications Performance Report 2003-04 (Australian Communications and Media Authority) 
• Connecting Regional Australia, Report of the Regional Telecommunications Inquiry (Estens Inquiry) (presented to Government November 2002) 
• Productivity Report on Telecommunications Competition 
• Connecting Australia, Report of the Telecommunications Service Inquiry (Besley Inquiry) (presented to government September 2000)

Statistics

• Performance monitoring bulletins (Australian Communications and Media Authority) 
• Consumer satisfaction surveys (Australian Communications and Media Authority)
• Consumer awareness surveys (Australian Communications and Media Authority)
• Payphones surveys (Australian Communications and Media Authority)
• Legislation

Historical information

• Liberalisation of the telecommunications sector – Australia’s experience

• Document ID: 3976 |
• Last modified: 6 February 2008, 12:28pm