Department and contacts

The Department's vision is that Australia will continue to develop world-class communications and information technology that will build on the creativity of our people and the opportunities provided by new technologies, to enrich the economic and social wellbeing of all Australians.

The DBCDE Library provides a range of services to Department staff and is open to the general public.

How to email, send a letter or fax to or phone the Department or contact the Minister. Please note that, depending on the inquiry, it may be necessary to refer your inquiry to relevant third parties such as communications suppliers, regulators and/or industry ombudsmen for advice on issues raised.

Full list of the Senate Order on Departmental contracts.

Information on the Department's regulatory plan and information on contracts under the Senate Order on Departmental Contracts (Murray Motion).

Here you can view Department file lists as required under the Harradine Motion.

Client Service Charter (File size: 245kb)

Your rights and responsibilities and the steps that you can take if our service standards are not met. It also sets out our feedback process, so that you can tell us how well we are performing and how we can improve our service to you.

How the Department will work to meet its objectives over the next two years. The Plan outlines the challenges the Department will face, the strategies it will put in place and how the Department will work with clients and stakeholders to achieve excellence in delivering policies and programs across the portfolio.

Under the Freedom of Information Act 1982 (the FOI Act), members of the public can seek access to documents and files held by the Department.

Links to current and previous Australian Government budget information relating to the DBCDE portfolio.