Reception difficulties - Radio

The Australian Communications and Media Authority (ACMA) has responsibility for investigating interference to radio services from sources in the local environment. ACMA will conduct on-site investigations of interference difficulties, when required. A charge may apply.

ACMA can be contacted for further information by email at broadcasting@acma.gov.au.

The ABC and SBS are responsible for the provision of their own radio services, which includes responding to service reception issues raised by members of the public.

The ABC has established its Reception Advice Line to provide advice in relation to the reception of its radio services. The Reception Advice Line can be contacted on 1300 13 9994 (for the cost of a local call), Monday to Friday, from 8am to 7pm AEST.

SBS has also established similar procedures for handling reception inquiries. Reception related advice may be obtained by calling 1800 500 727 (free call), Monday to Friday, from 9am to 5pm AEST, and asking to be put through to SBS Transmission Services.

Additional information is also available on ACMA's website at http://www.acma.gov.au/acmainter

Reception information for both television and radio can be sourced from the ABC's website at: http://abc.net.au/reception/

• Document ID: 8433 |
• Last modified: 6 February 2008, 2:10pm