Mobile services
Links to Australian Government mobile telephone policy, regulations and initiatives for extending coverage in regional and remote areas.
- Mobile phones
Information on steps you can take to maximise your ability to access mobile phone services.
- The Satellite Phone Subsidy Scheme
Information on the Australian Government initiative to make mobile communications more accessible and affordable for people living or working in the most remote parts of Australia.
- Mobile services for remote Indigenous communities
Information on how remote Indigenous communities may be eligible to receive a mobile satellite handset for use as a community resource.
- Mobile roaming
An outline of the agreements between mobile service companies to enable customers to access other networks, including overseas networks, when away from home.
- Number portability
Information about arrangements that allow customers to retain their phone numbers when changing telephone service providers.
- Mobile premium services
This page provides a generic overview of mobile premium services, including a description of the regulatory protections that cover these services.
- Lost or stolen mobile phones
Advice on the initiatives by Australian governments and industry to reduce the incidence of lost or stolen mobile phones.
- Unexpected high bills
Information on action by the Australian Government and the telecommunications industry to ensure telecommunications providers adhere to a code of practice regarding credit management.
- Recycling mobile phones
Information on the industry program for recycling mobile phone components.
- Responsibilities under the Telecommunications Act
Find information on the Department’s specific policy responsibilities under the Telecommunications Act 1997.
- Previous Mobile services
Links to superseded mobile phone programs.
