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Privacy

Scope

This statement applies to user interactions with the Department of Broadband, Communications and the Digital Economy.

General

The DBCDE site makes some use of data that directly or indirectly identifies users. We take great care with practices that affect personal privacy. DBCDE staff welcome feedback from their users in relation to the site's design and practices, and to this Privacy Statement. Please submit any questions about the Privacy Statement or on any other matter by using the Department's contact form.

Automated data collection

Data that in some way identifies the user is gathered during interactions with the DBCDE web site in the following circumstances:

  • Computer information
    It is a necessary part of visiting any web site, including the DBCDE site, that the user's web browser provides the machine's identity (its IP-address) to the web-server, so that the server can address the reply to the correct machine. In addition, the browser type and operating system are provided.
  • Navigation and click-stream data
    Browsing any web-site, including the DBCDE site, generates a trail of the pages that are visited, and the time apparently spent displaying each page.
  • Data storage, use and disclosure, and retention
    All personal data described in the preceding section is stored in transmission logs, and archived for a period that is yet to be determined but is likely to be at least 12 months and quite probably 7 years.

The data is used by DBCDE site software, and by staff involved in the DBCDE operation, only for:

  • web site and system administration, including monitoring to prevent security breaches;
  • customisation of the web site to the user's needs; and
  • evaluation, research and development.

Identified data can only be re-disclosed to the user if the user provides the unique request session number. Identified data may be disclosed to a third party only in circumstances in which it is legally authorised, such as in the investigation of a criminal offence, and in compliance with a search warrant or subpoena.

Online forums

From time to time, DBCDE may provide an online forum such as a blog via this site. It is common practice for blogs to require a contributing user to provide details such as a screen name and an email address prior to posting a comment. Any email address acquired by the Department in this context is only for the purpose of contacting the contributor when the posted comment does not comply with the specific terms of use of the blog or if DBCDE needs to contact that contributor for any other reason related to the blog. A contributors email address will not be published on the blog. However, the screen name chosen by that contributor will appear when the comment is posted on the blog.

Links to other sites

This site contains links to, and/or embeds content linked from other sites. However, DBCDE is not responsible for the privacy practices or the content of or material from other sites. You should consult the linked site(s) for further information about the respective privacy practices and/or the terms of use.

Site feedback

To improve the service offered by this site, we seek feedback from our users. If you have any comments on the technical operations or functionality of the DBCDE web pages, please use the site feedback forms. Answering the questions in these forms is voluntary and does not in any way affect your access to the DBCDE site. The Department will not disclose this feedback to any third party, other than as required by law.

  • Document ID: 13792 |
  • Last modified: 5 December 2008, 1:28pm